Privacy Policy

WHO WE ARE

Our website address is: https://iamsomeone.org.au. This policy outlines how we deal with your privacy while you browse our site.

YOUR PRIVACY

I AM SOMEONE is committed to keeping your privacy secure while you as a customer shop on our site, in line with the Privacy Act 1988 (Cth) (Act) and the Australian Privacy Principles (APPs).

You do not have to provide us with your personal information. However, if you do not, we may not be able to process your order, or communicate with you.

COLLECTING INFORMATION

Information is collected from you (the customer/user) for you to order our products, as well as giving us data on our users.

While you browse our site, we will track products and pages that you visit. Your location, IP address and browser type will also be tracked for estimating shipping. We also use cookies to keep track of cart contents while you are on our site. Your behaviour on our site is stored in Google Analytics, and you can read the Google Privacy Policy for more details.

You will be asked to provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.

The details you provide will not be sold or given to other third party organisations, except to Paypal when paying for your order, and Australia Post or other couriers when dispatching your order. You can read the PayPal Privacy Policy for more details.

We may use your email address to respond to your form submission, or to process your order. This may also extend to:

  • Sending you information about your account and order
  • Responding to your requests, including refunds and complaints
  • Processing payments and preventing fraud
  • Setting up your account for our store
  • Improving our store offerings
  • Sending you marketing emails (if you choose to receive them)

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

STORING YOUR INFORMATION

We store information about you for as long as we need the data for the purposes for which we collect and use it. For example, we will store your order information for one year for tax and accounting purposes. This includes your name, email address, billing and shipping addresses.

Our co-founders are the only ones who have access to your information.

If you have any questions about these terms or have any concerns, please contact us using our contact form.

WHAT RIGHTS YOU HAVE OVER YOUR DATA

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.